Refund & Return Policy

We provide refund and return support to protect customer rights and satisfaction.

1. Eligibility for Returns

  • Products with manufacturing defects.

  • Products damaged during shipping.

  • Incorrect items delivered (wrong model, quantity, or description).

Returns are not accepted for items that have been used or without original packaging.

2. Return Period

  • Within 7 days of receiving the product.

  • Customers must provide product photos and purchase invoice.

3. Processing Steps

  • We review the request and respond within 24–48 hours.

  • Defective products will be replaced or refunded accordingly.

4. Refund Method

  • Refunds are issued via the original payment method.

  • Processing time: 3–7 business days.